Shipping:
- $6.99 flat-rate US shipping or FREE on orders over $100!
- Orders are processed and shipped out within 24-48 hours.
- FREE local pickup is available in Cape Coral, Florida (Choose option at checkout.)
Returns:
- Returns must be requested and postmarked to us within 14 days from your date of purchase.
- Your item/s to be returned must be in new condition (tags still attached, no odor, pet hair, or other user damage/wear/tear)
- Returns are eligible for store credit only.
- Items that are final sale and cannot be returned: accessories and other non-clothing items, intimates, leggings, mystery bags and sale/clearance items.
- If you send back a Final Sale or DOORBUSTER item it will not be returned.
- Please be sure to returns shoes in a additional separate box, the shoe box needs to be used for resale and should not be damaged or have stickers on it..
- Shipping charges (original and return) are the customer's responsibility.
Redo Return Protection
For added peace of mind, we offer Redo Return Protection at checkout for just $2.98.
When you add Redo to your order, you'll receive a prepaid return shipping label if a return is needed, making the return process quick, easy, and stress-free.
If Redo Return Protection is not selected at checkout, customers are responsible for return shipping costs as outlined above.
Redo Return Protection is optional and can be added during checkout on eligible orders.